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ACTE

ACTE Global Summit 2019 in Amsterdam / 23 – 25 October 2019

As usual, lots of  business travel events will take place in autumn. Hardly a week without a customer event of a TMC or a regional or even international major event. That makes the decision where we should be present with our teams very difficult. With the ACTE Global Summit 2019 in Amsterdam, one of the most important events of the season is just around the corner.  Unfortunately, we will probably not be present at this year’s ACTE Global Summit 2019 from 23 – 25 October 2019 at the Postillion Hotel & Convention Centre in Amsterdam. And this despite the

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Business Travel

CWT & GBTA Global Travel Forecast 2020 – Time for Budgeting

Who did the turn on the clock? Time again for budgeting! In many regions, the summer holidays are not over yet, and yet those responsible should already start planning for the business travel year 2020. It appears to me that the forecast of costs in the business travel sector is published a little earlier each year. This year CWT in cooperation with GBTA, the Global Business Travel Association, is making a start. On 71 pages CWT highlights the expected changes in the regions Asia/Pacific, Europe/Middle East/Africa, Latin America and North America. These are broken down by air, hotel and

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Business Travel

TravelPerk shakes up the business travel industry with a new refund model for cancelled bookings

Shortly after TravelPerk has raised an incredible USD 60 million in another financing round, the business travel start-up announces with FlexiPerk, the largest new product launch in the last 10 years: An option for the refund of cancelled tickets. If the option is chosen by customers, a 10% surcharge will be payable on each booking. In return, TravelPerk guarantees a refund of 90% of all costs in the event of cancellation of flights, hotels, private accommodation, rental cars and rail bookings. For a long time now I have been discussing with our TMC and travel agency customers the need

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Big Data

The Event – Travel Start-up Night in Zurich on 23 May 2019

On Thursday evening, the first Travel Start-up Night took place at a-ja Zürich City Resort. Even though the Swiss version of the Travel Industry Club (TIC) and Internet Travel Sales Association (VIR) events were co-organized by Kuoni Business Travel, the topic of “business travel” was only marginally present. In fact, start-ups from a wide range of tourism, hotel and catering sectors presented themselves. A quite exciting event with a slightly different focus. Starting from 18.00 h the participants and the colleagues of the presenting Startups were taken in receipt in the Lounge of the a-ja City Resorts by the

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Business Travel

Back in business – Ralf Dörig joins Kuster Reisen

After his decision to leave HRG at the end of December 2018 it took only three months before Ralf Dörig is back on the stage, taking over responsibility for the business travel unit of the family business Kuster Reisen in Rapperswil. At the same time, he will act as deputy managing director in the company. Mockingbirds were hummin’ for a few weeks and industry colleagues keet asking where Ralf will reappear after his break. Even if some were informed about the step early on, the change could go largely unnoticed and without much hype. Today, Arnold Kuster, the patron

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ACTE

The ACTE Education Forum in Basel – 27 June 2019

This years Business Travel Show / Travel Technology Europe and the ITB 2019 are history. At travelBrain we now have started to focus on the planning for some the local Swiss events scheduled for the rest of the year. One of them is the ACTE Education Forum to be held for the first time in Basel at the SET Residence by Teufelhof on 27 June 2019. The prep work for the 2019 event is in full swing. The organising committee led by Stephanie Smook together with the Advisory board is currently finalising the agenda for Basel. The ACTE motto

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Business Travel

Corinna Doepkens on the road for travelBrain

Once again, a proven specialist in the field of travel management decided to work with travelBrain. I am particularly pleased that with Corinna Döpkens another colleague is working under the travelBrain flag since a couple of weeks. For new and existing travelBrain customers she develops sustainable solutions and offers innovative products and services. Corinna accompanies the customer from the first interview to the status analysis and requirements gathering to the creation of a concept / offer and remains as part of a holistic support contact during the entire project For Corinna it was important to broaden her self-employment, which

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Airlines

Finass kicks off first NDC-integration in the local TMC world – Everything back to normal now?

Daniel Wittwer and his team at Finass Reisen in Wetzikon are once again making their mark on the local business travel market. As the first business travel specialist in Switzerland and perhaps even in Europe, Finass has fully integrated Lufthansa Group’s NDC solution into its own process landscape. This means that Finass will continue to have access to both the light fares which are currently no longer available in GDS and Lufthansa, Swiss, Austrian Airlines and Brussels Airlines’ so-called “Continuous Pricing”. However, the NDC connection also has its drawbacks.

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Consulting

Gerry Schenk is joining the travelBrain-Team

With a first little highlight we are launching 2019. Gerry Schenk, a long time American Express GBT Manager and wellknown industry professional is joining the travelBrain team as a Senior Consultant in January 2019. Gerry brings a vast experience from his more than 25 years at American Express Global Business Travel. With in-depth expertise in global travel management, he supports our clients in the holistic development and implementation of travel management programs. This includes topics such process analyses, process optimisation, RFPs, evaluation, implementation, user acceptance, dedicated stakeholder reporting and much more. When gaps need to be filled temporarirly he

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